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Licensed/bonded WA, $1M liability, 1-yr repair labor warranty (509) 210-8386

Ritzville

(509) 210-8386
Technician crouched beside an outdoor AC condenser on gravel next to a stucco wall, gauges and hoses attached, fan top panel set on the lawn, brick house behind

Ritzville, WA

Heating and Cooling Repair in Ritzville, With One Person Running Your Job

When a furnace quits or an air conditioner stops cooling, we track down the failed part and fix it. When the equipment is worn out, we put in a properly sized replacement, including heat pumps and ductless mini-splits. One person in Ritzville takes your call, explains the cause, writes your quote and stays with the job through cleanup.

  • One contact, start to finish
  • Every quote put in writing
  • Repairs day or night
  • Same rate after dark

How We Work on Your System

Bigger shops often hand you from a dispatcher to a tech to a sales rep. Here, the person who answers is the person who follows your job until the last screw is back in the panel.

One person from estimate to cleanup

You get one contact who knows your equipment, your quote and your schedule. If a part is on order or a question comes up at 7 p.m., you reach someone who already has the details.

A written quote before any work begins

Every job starts with a written quote that lists parts and labor. Nothing gets replaced until you have read it and said yes.

We show you the cause, not just the part

A bad run capacitor usually has a bulged top. A worn igniter has a visible crack or white spot. We show you what we found and explain why it failed, so you can judge the repair for yourself.

Your diagnostic fee isn't wasted

Once you approve a repair, the diagnostic fee becomes a credit against that repair. Installations and replacements get a free estimate from the start.

No emergency or after-hours fees

A furnace that quits at 2 a.m. in January costs the same to fix as one that quits at noon. We do not add emergency or after-hours fees.

Heating, Cooling and Everything That Keeps Them Running

Most of our calls are for ac repair and furnace repair: a failed capacitor, a cracked igniter, a dirty flame sensor, a condenser coil packed with summer dust. When equipment is past saving, we handle furnace installation, ac installation, heat pumps and ductless mini-splits, sized to your home instead of guessed from the old unit's label. We also offer maintenance plans, emergency HVAC repair at any hour, commercial HVAC for local businesses and new construction HVAC for builders and owners.

Technician testing a capacitor with a multimeter at an outdoor AC condenser with the fan grille removed and gauges attached, in a fenced backyard beside a house
  • AC Repair

    Diagnosis and repair of failed capacitors, contactors, fan motors, refrigerant leaks and frozen coils, with a written quote before any work begins.

  • Furnace Repair

    We find why your furnace stopped heating, from igniters and flame sensors to inducer motors, and quote the fix in writing before we start.

  • AC Installation

    Central air conditioners sized by load calculation, matched to your furnace coil and charged by measurement, with one person running your job start to finish.

  • Heat Pumps

    Cold-climate heat pumps sized to your home's real heat loss, installed with permits, and repaired when defrost, reversing valve or refrigerant problems show up.

  • Maintenance Plans

    Scheduled spring and fall tune-ups that catch weak capacitors, dirty flame sensors and clogged drains before they stop your system cold.

  • Emergency HVAC Repair

    Furnace, AC or heat pump down at night or on a weekend: we answer around the clock, find the failed part and quote the fix in writing first.

  • Furnace Installation

    New gas or propane furnaces sized by load calculation, vented and wired to code, with one person coordinating your job from the first estimate to cleanup.

  • Ductless Mini-Splits

    Heating and cooling for rooms without ducts, sized per room, with neat line-set routing and one person coordinating the job from estimate to cleanup.

  • Commercial HVAC

    Repair, replacement and upkeep of rooftop units, split systems and unit heaters for shops, offices and other small commercial buildings.

  • New Construction HVAC

    Equipment sized from your plans, rough-in timed to the build schedule, and one person keeping the HVAC side on track from estimate to startup.

What Moves the Price of HVAC Work

Two no-heat calls can end very differently. One is a clogged flame sensor cleaned in minutes; the other is a failed inducer motor that has to be ordered. These are the things that shape your quote.

Repairs start with a diagnosis, and that fee is applied to the repair once you approve it. Installations and replacements get a free estimate, and every job gets a written quote before work begins.

What actually failed
Small electrical parts like capacitors, contactors and fuses are quick fixes. Compressors, heat exchangers, blower motors and control boards take more time and cost more in parts.
Equipment size and type
For a new system, the price follows the capacity your home needs and the equipment you choose. A single-stage furnace, a variable-speed heat pump and a multi-zone mini-split are very different jobs.
Refrigerant in older systems
Air conditioners built before 2010 often run on R-22, which is no longer produced. Recharging one is expensive, and that cost often tips the decision toward replacement.
Access to the equipment
A furnace in a tight crawlspace or an attic air handler takes longer to service than one in an open basement or garage.
Electrical, gas and permit work
Upsizing a breaker, running a new circuit for a heat pump or moving a gas line adds to an installation. Permits and inspections are included in the quote when the job needs them.

Where We Work

We serve homes and businesses in Ritzville and the surrounding area, including farm properties outside town. If you live a ways out and want to know if we cover your place, mention your location when you call and we will tell you right then.

  • Ritzville

Emergency HVAC repair is available around the clock across our service area, with no emergency or after-hours fees.

Plain white work van parked at the curb in front of a tan split-level home with a brick base and attached garage, tall evergreen trees behind, overcast day
Two technicians in polos and caps, seen from behind, fitting a new air handler and foil flex duct in a garage utility area with tools nearby

A Ritzville HVAC Company Built Around One Contact

HVAC Ritzville is set up so you deal with one person. That person answers your questions, schedules the visit, writes the quote and coordinates the job until cleanup is done. It keeps details from getting lost between departments, and it means the person explaining your heat exchanger report is the one who looked at it.

Our work is heating and cooling equipment and the controls that run it. We work on gas furnaces, central air, heat pumps and ductless systems in your home, plus commercial HVAC and new construction projects. Eastern Washington asks a lot of that equipment, with long cold stretches in winter and dry, dusty heat in summer, so we spend time explaining what wears out and how to keep it running longer.

License
Licensed and bonded in Washington
Insurance
$1M general liability insurance
Warranty
1-year labor warranty on all repairs

Questions We Hear Most

Do you offer a warranty on repairs?
Yes. We provide a 1-year labor warranty on all repairs. If the labor on a repair we performed fails within that year, we come back and make it right. Parts carry their own manufacturer coverage, and we explain that on your written quote.
Do you charge more for nights, weekends or emergencies?
No. We have no emergency or after-hours fees. Emergency HVAC repair is available 24/7, and the price is built the same way as a daytime call: diagnosis, then a written quote before any work begins.
How do I know whether to repair or replace my furnace or AC?
We look at the age of the equipment, what failed, the refrigerant it uses and the cost of the repair compared to its remaining life. A cracked heat exchanger or a failed compressor on an older unit usually points to replacement. A capacitor, igniter or flame sensor almost never does. We give you both options in writing when both are reasonable.
How does the diagnostic fee work?
For repairs, we charge a diagnostic fee to find the cause. Approve the repair and that amount is subtracted from it. Estimates for installations and replacements are free.
Will a heat pump keep my home warm in an eastern Washington winter?
Modern cold-climate heat pumps hold their output well below freezing, and many homes pair one with a furnace that takes over on the coldest nights. We size the system to your home's heat loss rather than square footage alone. Avista rebates and federal tax credits can offset part of a heat pump install, and we walk you through the steps and paperwork to claim them.
What comes with a maintenance plan?
Maintenance plans run from $14.99 a month and include tune-ups, repair discounts and priority scheduling. A tune-up covers cleaning the flame sensor and condenser coil, testing capacitors and safety switches, and checking refrigerant and gas pressures, which catches most failures before they happen.
Do you work on businesses and new homes too?
Yes. We handle commercial HVAC for local businesses and new construction HVAC for builders and owners putting up a new home. The same one-contact setup applies, which helps when you are coordinating with other trades on a schedule.

How a Job Runs, Start to Finish

The steps are the same whether it is a dead AC in July or a full furnace replacement.

  1. 1

    You call and describe the problem

    Tell us what you are hearing, smelling or seeing: short-cycling, a burning smell, ice on the refrigerant line, a blinking light on the board. That helps us bring the likely parts on the first visit.

  2. 2

    We diagnose at your home

    We test the system, read the fault codes, check amperage, pressures and temperature split, and find the root cause, not just the symptom.

  3. 3

    You get a written quote

    We walk you through the findings and put the repair or replacement options in writing. When a repair makes sense, we say so. When the equipment is near the end, we tell you plainly and explain why.

  4. 4

    The work, then cleanup

    We protect floors, do the work, test the system through a full cycle and haul away old parts and equipment. Your contact checks in afterward to confirm everything is running right.

Get a Straight Answer on Your Heating or Cooling

Tell us what your system is doing and one person will take it from there, from the first visit to the written quote to cleanup. Emergency repair is available any hour with no after-hours fees.