Terms and Conditions

Using This Website

This website belongs to HVAC Ritzville, a heating and cooling company working in Ritzville, Washington. It exists to explain what we do and how to reach us. By reading or using any page here, you agree to the terms below. If you do not agree, please stop using the site.

General Information, Not a Diagnosis

Our pages on topics like AC repair, furnace repair, heat pumps and ductless mini-splits describe common problems and how we approach them. That is general background. A tripped high-pressure switch, a weak capacitor or a cracked heat exchanger can only be confirmed by a technician looking at the equipment in your home.

Please do not open a gas valve, bypass a safety control or work inside an electrical panel based on anything you read here. Those jobs carry real risk of fire, shock and carbon monoxide exposure.

Quotes and Agreements

Nothing on this website is a binding offer, price or contract. Any work we do is agreed directly between you and us after we understand the job. We give a written quote before any work begins, and that quote, not the website, sets out the scope and cost.

Offers and plan details described on the site may change. What applies to your job is what we confirm with you by phone and in writing.

How to Reach Us

The phone is the only way to contact us through this website. You can reach us at (509) 210-8386. Whatever details you share on that call, such as your address or a description of the problem, are used to schedule and carry out the work you ask about.

Ownership of Site Content

The text, photos and layout on this site belong to HVAC Ritzville or are used with permission. You are welcome to read, print or share a page for personal use. Copying our content for another business or website is not allowed without our written consent.

Limits of Our Responsibility

We work to keep this site accurate and current, but equipment, codes and rebate programs change. We are not responsible for losses that come from relying only on website content without speaking to us. The site may also be unavailable at times for updates or reasons outside our control.

Changes and Governing Law

We may update these terms when our services or the site change. The version posted here is the one in effect. These terms are governed by the laws of the State of Washington. Questions about them can be answered by phone at (509) 210-8386.